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If the image now prints in color, the issues has been resolved. Send a color test print to the printer.Turn the printer off and back on to return to the "Ready" mode.Press Down to "NVM Init" and press the Checkmark.Press Down to "Installation Set" and press the Checkmark.When the screen comes up, if you are prompted for a Diag.Continue holding down these buttons and turn the printer's power on. While the printer is off, hold the 4, 5 and 6 number buttons.If the printer is still not printing in color from the operator panel, continue using the following steps:.Follow the directions in: Download Driver and Firmware Updates for Your Dell Laser Printer to uninstall and reinstall the print driver and update the printers firmware.If it still is not printing in color we will need to continue to the following steps. If the image now prints in color the issue has been resolved. If "Grayscale" is selected click on the drop down and select "Color" then click Apply. Make sure the Output Color drop down that Color is selected. If "Grayscale" is selected, select "Color" and click Apply.
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If it is in black and white, check the settings in the application (Word, Acrobat, Outlook, etc.) to make sure the application is not set to print in black and white.
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